Stop drowning in repetitive tasks. We build automation systems that handle client reporting, social media scheduling, lead nurturing, and back-office operations-so your team can focus on strategy and creativity.
Here's a scene we see constantly: A successful creative agency with great clients and strong work is stuck at a growth ceiling. Not because they can't win new business-they can. But because they can't handle more volume without burning out their team or destroying margins.
The culprit is almost always the same: repetitive manual work that scales linearly with client count. Pull analytics from five different platforms. Generate this month's performance report. Schedule next week's social posts. Send follow-up emails. Update the project tracker. Log time. Generate invoices. Every client adds another layer of overhead.
The math is brutal. If your account managers spend 5 hours per week per client on administrative tasks, taking on 10 new clients means 50 more hours of manual work. That's more than a full-time hire just to tread water. And those aren't the hours that produce great creative work or build client relationships-they're the hours that feel like pushing paper.
Most agencies operate at 30-40% administrative overhead-meaning for every hour of billable creative work, there's another 20+ minutes of non-billable admin. Automation can cut this to under 10%, fundamentally changing your economics.
When we audit agency operations, we find the same time sinks over and over:
None of these tasks require human judgment. They're data moving, formatting, and triggering-exactly what computers are good at. Yet most agencies have humans doing them because "setting up automation" never makes it to the top of the priority list.
Forget the "AI will replace everyone" hype. The reality of agency automation is more mundane and more useful: systems that handle the boring stuff so humans can do the interesting stuff. Here's what that looks like in practice:
Instead of spending 3-4 hours per client pulling data and building reports, the system does it automatically:
The human touch comes in the strategic interpretation-what do these numbers mean for the client's business, and what should we do differently? That's the conversation worth having. The data-wrangling isn't.
Social automation isn't just scheduling posts-it's the entire content operations workflow:
Most agencies leave money on the table because lead follow-up falls through the cracks. Automated nurturing fixes that:
The invisible work that keeps an agency running:
Building effective automation requires the right tools for the job. We're platform-agnostic and choose based on your existing infrastructure, budget, and complexity requirements.
The backbone of any automation system is the orchestration layer-the tool that connects everything and defines what happens when:
We've refined our implementation approach through multiple agency engagements. The key is starting with high-impact, low-risk automations that demonstrate value quickly, then building out more sophisticated systems.
Before we write a single automation, we map your current operations:
We start with automations that show immediate value:
These quick wins typically save 5-10 hours per week within the first month and build confidence in the automation approach.
With quick wins delivered, we build out the more sophisticated systems:
Once core systems are running, we optimize:
In our experience, about 80% of an agency's automation value comes from four areas: client reporting, lead nurturing, social scheduling, and internal notifications. We focus there first before tackling more exotic use cases.
The impact of well-implemented automation compounds over time. Here's what we typically see:
The most immediate impact is time back. Tasks that took hours now take minutes (or zero minutes, because they run automatically). Account managers who spent Monday mornings building reports now spend that time on client strategy. Operations coordinators who pushed data between systems now focus on process improvement.
When you reduce administrative overhead from 35% to 10%, your margins improve dramatically. That 25 percentage points goes straight to the bottom line-or gets reinvested into better talent, better tools, or competitive pricing.
The biggest unlock is often invisible: the ability to grow without proportional overhead. Taking on 5 new clients no longer means hiring an additional coordinator. Your team can handle more volume because the repetitive work scales automatically.
Automated processes don't have bad days. Reports go out on time, every time. Follow-up emails never slip through the cracks. Social posts publish exactly when scheduled. This consistency improves client satisfaction and reduces the stress of manual oversight.
When data flows through automated systems, it's captured and structured consistently. This creates opportunities for analysis that weren't possible when data was fragmented across manual processes. You can actually see what's working and what isn't.
Basic automation moves data and triggers actions. AI-enhanced automation adds a layer of intelligence that handles tasks requiring judgment-tasks that previously needed human attention.
Instead of just showing numbers, reports can include AI-generated analysis:
The AI processes the data and surfaces what matters, so account managers can focus on strategic recommendations rather than data interpretation.
AI doesn't replace your creative team-it accelerates their output:
AI can make routing decisions that would otherwise require human judgment:
Turn conversations into actionable data:
Not everything should be automated. Some tasks are better done by humans, and some automations create more problems than they solve. Here's where we draw the line:
The best agency automation doesn't remove humans-it removes the tasks humans shouldn't be doing. Your team should spend their time on strategy, creativity, and relationships. Machines should handle data, scheduling, and repetition.
Most agency automation projects take 4-8 weeks for core implementation. We start with quick wins that show immediate ROI (often in the first 2 weeks), then build out more sophisticated workflows. The timeline depends on complexity and the number of systems we're integrating.
We're tool-agnostic and work with whatever makes sense for your stack. Common platforms include n8n (our preferred for complex workflows), Make (Integromat), Zapier, and custom scripts. For marketing, we integrate with HubSpot, ActiveCampaign, Mailchimp, and others. For project management: Asana, Monday, ClickUp, Notion.
Agency automation projects typically range from $10,000-$50,000 depending on scope. A basic reporting automation might be $10-15k. A full operations overhaul with AI-assisted content and multi-system integration runs $30-50k. We always start with an audit to scope accurately.
No-automation handles the tasks your team shouldn't be doing manually. Data entry, report generation, social scheduling, email sequences. Your people should be doing strategy, creative work, and client relationships. Automation frees them to do more of that.
That's actually common. Our operations audit helps document and refine your processes before we automate them. Sometimes the biggest value isn't the automation itself-it's the clarity that comes from mapping how work actually flows through your agency.
Yes. After initial implementation, we offer maintenance packages that include monitoring, updates as your tools change, and adding new automations as needs evolve. We also train your team to handle basic modifications themselves.
Every automation we build includes error handling, logging, and alerting. When something fails (and eventually something will-APIs change, edge cases appear), you know immediately and have clear paths to resolution. We design for graceful degradation, not catastrophic failure.
Let's map your operations and identify the biggest opportunities.
Request Operations Audit →